By annie shum | September 8, 2010
Outsourcing: Standardization is the new black by By Christina Torode, News Director 08 Sep 2010
“The world is moving away from custom solutions and a high level of customization, to standardization. That is a huge change-management issue for organizations, but the fact of the matter is that it is happening. CIOs are being very strategic, going back to their business counterparts and saying, “Hey, I’m probably not getting two or three different levels of functionality we may want, but by taking a standard solution, we will actually get you better ROI, and the costs of the kind of customization you are looking for are just not worth it.” Those kinds of conversations are very actively happening in organizations.” – Arjun Sethi, head of the outsourcing practice at global management consulting firm A.T. Kearney Inc.
Food for thought: “CIOs also need to really embrace open architectures or open paradigms. Applications and/or services that are being built on [these architectures], or hardware that is bought on capital dollars, should be invested across the board, so it can be deployed very flexibly, with any platform. The architecture should be scalable and modular, plug and play.” – Arjun Sethi