Oct 19, 2009, By Tod Newcombe When it comes to leadership, there’s nothing like a humble beginning. Take the example of Teri Takai, California’s CIO and one of the country’s leading IT executives in government. Just about everybody agrees that Takai has burnished the CIO’s role as a leader in the public sector. Yet at […]
The Voice of the Customer Conference 2009 Boston, November 3-4 Some of the strongest, most active communities in the social media world are based on post-sale customer support relationships. User groups, online forums, advisory boards, expert networks, survey panels–a growing number of “voice of the customer” channels now provide a rich dialog between companies and […]
Computerworld – To read the headlines in the business and technical press during the last several years, you’d think that the once world-beating IBM had fallen off the face of the earth. Google, YouTube, Twitter, Facebook, Apple, Microsoft — those seem to be the names that garner all the publicity. IBM comes off at best […]
Services like Twitter, Facebook and Google Wave create a constant stream of interaction among users—for better or worse.
Email has had a good run as king of communications. But its reign is over.
In its place, a new generation of services is starting to take hold—services like Twitter and Facebook and countless others vying for a piece of the new world. And just as email did more than a decade ago, this shift promises to profoundly rewrite the way we communicate—in ways we can only begin to imagine.
Source: http://www.techcrunchit.com/2009/10/07/ozzie-on-the-realtime-wave/ As we see with Twitter and always-on devices, like Blackberrys and iPhones, part of the appeal is a need to be on call in case you miss something important. As Ray Ozzie put it: “But beyond the technological scale issues, the reason I was getting at the unified notifier concept is because I […]